Everything about how your data is collected, used, and protected on the x88 platform is clearly set out here. We believe transparency is the best form of protection.
Protecting your privacy at x88 is our top priority. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. We never sell your data.
We collect various types of information while you use the x88 platform. The purpose is to deliver the best possible service and to ensure platform security.
| Types of Data | What Is Collected | Reason |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification |
| Contact Information | Email address, mobile number | Account Communications |
| Financial Information | Payment methods, transaction history | Deposits & Withdrawals |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Gaming history, betting activity | Service Improvement |
Information you provide during registration is stored directly in our systems. Additionally, certain technical data is collected automatically while you use the platform — such as your device type, login time, and location. All of this data is used solely to improve x88 services and maintain security.
Information you provide when contacting x88 Customer Support, filling out surveys, or taking part in promotions may also be stored by us.
X88 uses your information solely for the purposes outlined below. We never use your data for any other purpose without your consent.
X88 never sells your personal data to advertisers or third parties. Our business model does not rely on selling data.
At x88, we use industry-leading technology to store your information. Our measures to protect your data include:
We retain your data for as long as your account is active. After account closure, certain data may be kept for up to 5 years due to legal obligations.
X88 may share data with third parties only in the limited circumstances below. In each case, the amount of data shared is kept to a minimum.
X88 never sells your data to advertisers, data brokers, or unrelated third parties. Every instance of data sharing is governed by contractual confidentiality agreements.
X88 uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some x88 features.
Every registered user at x88 has the following rights regarding their personal data:
You can submit a request to find out what data we hold about you.
You can contact support to correct any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
You may request that the processing of your data be restricted in certain circumstances.
You can request a copy of your data in a structured, portable format.
You may opt out of marketing communications at any time.
To exercise any of the above rights, contact x88 Customer Support. We will respond within 30 business days of receiving your request.
X88 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If any minor's data is found in our system, it will be deleted immediately and the associated account will be closed.
Age verification is a mandatory step in the x88 registration process. If you believe a minor is using our platform, please contact us immediately.
If you wish to close your x88 account and have your data deleted, please contact Customer Support. The account closure process:
Financial transaction records and KYC-related data are retained for up to 5 years after account closure for legal reasons. This is part of international financial regulations.
X88 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following channels:
Continuing to use x88 after any changes to this policy will be considered acceptance of the updated Privacy Policy. We will always explain changes in plain language to respect your rights.
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with us. We are always ready to assist you.
Email: [email protected]
Response time: typically within 24 hours. Complex matters may take up to 30 business days.
At x88, we apply the highest standards of technology and policy to protect your data.
All your data at x88 is protected with 256-bit SSL encryption. Your information stays encrypted at every stage of transmission — no one can intercept it.
X88's strict KYC process ensures that only verified individuals can access an account. It also keeps your own account secure.
Your data is stored on dedicated, firewall-protected servers. Regular backups and audits are conducted to ensure data security.
X88 never sells your personal data to third parties. Our business model is entirely free from data sales — that is our core commitment.
At x88, you decide which marketing communications you receive. You can update your preferences at any time from your profile settings.
Independent third-party security experts regularly test x88 systems. Any vulnerabilities identified are addressed promptly.
Done reading the x88 Privacy Policy? Register with confidence and start your journey on Bangladesh's most trusted gaming platform.